Customer Success Representative – Digital Center

ARGEN Canada is a leading digital manufacturing and technology center, offering digital outsourcing, digital dental equipment, and materials to dental labs.

Argen is seeking a Customer Success Representative to join their state-of-art Digital Center in Mississauga, ON. This position is the Concierge for customers, serving as the primary point of contact for customers and addressing requests and needs promptly through a variety of channels. Working onsite, typical daily responsibilities will include:

• Responding to customer questions, concerns, complaints, and feedback,
• Providing accurate information about products, services, procedures and timelines,
• Collaborating to resolve issues,
• Maintaining detailed records of interactions and transactions,
• Following up to ensure resolution,
• Coordinating departments, carriers and suppliers to ensure timely delivery and receipt of goods and inventory accuracy,
• Performing administrative tasks for the sales and operational teams, and
• Helping with shipping and receiving and other warehouse tasks.

“Friendly, empathetic, patient, outgoing, positive, organized, and a good communicator”. If this describes you and you enjoy problem solving and can work independently with competing priorities, we want to hear from you.

What’s in it for you?

Argen is a growing international tech company in a stable industry (dentistry) with excellent management and great people. They offer competitive wages and excellent benefits and perks.

Come grow with Argen!

How to Apply: If you are interested in this position, please apply online now. All applicants will receive a response and interviewing will begin once a suitable candidate group has been identified. The posting will close once the position has an accepted offer, so please don’t delay.