Family Care Director

Job description


At Springfield Funeral Home, our commitment is to provide deeply meaningful life-honouring services while giving comfort and closure to family and friends of the deceased. As a part of our service, we offer a Family Care program intended to assist grieving families with the paperwork and tasks which arise after the death of a loved one. Family Care program is our way of showing that our commitment to families does not end with the funeral service.

Due to an upcoming retirement, we need a Family Care Director.

About the Role

Our Family Care Director steps in after the funeral service to assist families with a wide variety of tasks following their loved one’s death. These include:

  • Educating families on the requirements and necessary paperwork that needs to be completed,
  • Completing required documents and submitting them to the appropriate agencies and institutions,
  • Advising next of kin on tasks needing to be accomplished.


As a Family Care Director, you provide guidance and support to our families with your knowledge of the requirements. To be successful, you will need at least 3 years of prior office experience (in a related field is ideal), excellent computer skills, and the empathy, calm demeanor and strong interpersonal skills to support families through challenging times.  

In addition, strong attention to detail and excellent organizational skills are a must to ensure all document submissions and filings are accurate and timely. 

An ideal candidate will also have high standards of integrity and client care and a sensitive and compassionate personality with an ability to provide comfort to the families we serve. 

What We Offer

Being a part of Springfield Funeral Home means you will be enjoying great work environment, competitive compensation and benefits package, flexible hours of approximately 30-35 per week, opportunities to learn and evolve in the profession, as well as room for making a difference in the lives of families who have experienced the loss of their loved ones.

If this sounds like the right opportunity for you, please apply online.