Receptionist/Administrative Assistant

Job description

Receptionist/Administrative Assistant

We are a progressive high-tech CPA, CA firm located in downtown Kelowna in the heart of the business and cultural district. We are not your typical accounting firm.

We are looking for an equally progressive, motivated and friendly person to greet our clients and support the team with their professional, organizational and communication skills.

Day-to-day duties include:

  • Connecting people. Clients, partners and all staff need an administrator who can organize appointments and schedules for all the stakeholders in the organization. When someone comes in person or phones the office, it's up to you to determine who the best person is for them to speak with to have their needs met.
  • Problem Solving. Many unique scenarios present themselves every day and we need someone who can take it all in, think dynamically about the best course of action and decide how best to move forward.
  • Being warm and welcoming. Positivity is infectious, so even if someone comes in upset or nervous you make them feel awesome about their decision to come through the doors and into our office. Same for when they are leaving, sending everyone off with a friendly goodbye and noticing if they perhaps have unanswered questions or concerns. We want you to take the initiative to help them out and let someone know.
  • Taking pride of ownership in the appearance of our space. Making sure you notice when things need to be picked up or wiped down (don't worry, we have a cleaning service, but a coffee ring on the boardroom table from the last meeting can't wait until next Friday to be wiped up!). We want our offices looking as sharp and professional as we are!

If you show up smiling every day, are a great ambassador, love to help, can think on your feet, and take pride in wowing clients with your competency and timely responses, then we want to hear from you!


Requirements

Expectation of experience/education:

    • Proven experience in a customer service role (front desk at a hotel or hosting or serving at a restaurant will prepare you well for our job)
    • Experience in working as a multi-tasker (from stay at home parent to event planner, all forms of this experience are welcome!)
    • 1+ years of prior office experience would be beneficial
    • Strong technology skills and experience with:
    • o Microsoft Office Suites
    • o Databases
    • o Calendly
    • o Zoom

If this describes you, please submit a cover letter and resume online.

This posting will close once we find the right fit, so don't wait to apply.