User Support Technician

Job description

Tech whiz? Fantastic problem solver? Great with customers?

Argen Canada is growing and looking for candidates that confidently check off the above list and are interested in joining their leading digital manufacturing and technology center.

What do we do?

Argen Canada offers dental supply, digital outsourcing, digital dental equipment, as well as dental software integration services to dental labs. They are a 360-degree solution provider in the field of computer-assisted dentistry. Their User Support Technicians act as the front-line technical support to users experiencing difficulties with their software and materials. For more about them, visit www.argen.com.

More about the position…

The User Support Technician will act as their customers’ point of contact for troubleshooting digital cases for dental manufacturing. You will also train customers in specific software and deliver product demonstrations. This role combines critical thinking and problem-solving ability with an exceptional client-focused attitude to resolve issues and provide quality service.

Requirements

They are seeking a candidate with the following qualities:

  • Prior experience in customer service
  • Advanced computer skills and patience with those who do not
  • Post-secondary education preferred
  • Experience in the dental industry
  • Self-motivated team player with a good attitude
  • Punctual, reliable and highly productive work ethic
  • Eager to learn!

Why Argen?

You would be based out of Argen’s beautiful office in the heart of Kelowna, working with an amazing and diverse team dedicated to helping customers and ongoing learning. Argen also provides group benefits and competitive wages and opportunities to grow and develop a career.

If you are interested in the above role, please apply online now by clicking "Apply for this Job" below!